Effective Date: September 16, 2024
At Studio 90 Aesthetics, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book treatments, or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Appointment and Transaction Details: Information about your appointments, treatment history, payments, and transactions made with us.
- Health Information: Medical information related to your aesthetic treatments, including any relevant pre-treatment consultations.
- Website Usage Data: IP address, browser type, pages visited, and other data collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide you with the treatments, products, and services you request.
- Manage your appointments and communicate with you about your bookings.
- Personalize your experience and tailor treatments to your specific needs.
- Send you important updates, special offers, and newsletters (with your consent).
- Improve our website and services through data analysis.
- Comply with legal obligations, such as medical record-keeping.
3. Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
- Consent: We process your personal data based on your consent for marketing communications, newsletters, and optional treatments.
- Contractual Necessity: We process your data to fulfill our contractual obligations, such as delivering treatments or services.
- Legal Obligation: We may process your data to comply with legal obligations, such as retaining medical records.
- Legitimate Interest: We process your data for legitimate business interests, such as improving our services and enhancing your experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and providing services, such as:
- Payment processors to manage transactions securely.
- IT and analytics providers who help improve website functionality and user experience.
- Medical professionals for referral purposes (with your consent).
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. Health-related data is retained in accordance with medical regulations.
6. Security of Your Information
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. This includes the use of secure servers, encryption, and restricted access to sensitive data.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data under certain conditions.
- Restriction: You can request the restriction of the processing of your personal data.
- Objection: You have the right to object to the processing of your personal data for direct marketing or legitimate interests.
- Data Portability: You can request that your data be transferred to another service provider.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies
Our website uses cookies to enhance user experience and track website traffic. By using our website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings. For more details, please refer to our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Please review this policy regularly to stay informed of any updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Studio 90 Aesthetics
90 High Street C05 9AA
Phone: (07703) 710017
Email: info@studio90aesthetics.co.uk
